Our Team

Since 1977, John MacDougall has built a strong and reliable team of professionals and skilled crafts people.  In addition to longevity and continuity of service, JMC employs people who join together to create a hard working team.  We pride ourselves in our team and how long most members have been with our family.  You will get to know the members of our family as they work on your home remodeling project.

John G. MacDougall, President

John MacDougall founded JMC Home Improvement Specialists in 1977. He originally started as an apprentice working for others and quickly realized that the way to control the quality of work was for him to start his own home improvement and remodeling business.  John oversees all operations and has maintained his hands-on approach to running all of the projects, from the smallest home repairs to the largest home additions.  The goal for John and the JMC team is to ensure that each and every customer has the best home improvement experience possible.

“I have worked with JMC on many projects over 15+ years.  John MacDougall has always been very professional and he has now taken his operation to another level.  Very focused on customer satisfaction.  I am very satisfied with our current project”.  Comments from a Morris Plains homeowner, basement renovation plus other projects, Guild Quality Customer Survey

Tammy Kleeman, Production manager & Design Developer

Tammy joined JMC Home Improvement Specialists in 2005 and since then has been an integral member of our design team. She earned an Associates Degree of Interior Design from The Art Institute of Philadelphia, graduated National Honor Society, and won Best Portfolio for Interior Design at AiPH.Tammy is very active in her community, running two Tough Mudders (10+ mile mud obstacle course) to support Wound Warriors, and hosts Alex’s Lemonade Stand with her three nieces in support of Childhood Cancer Research.

“Tammy was great to work with; great guidance and her suggestions were right on point; bath looks great. All the design elements really came together well. Tammy helped with great selections. Thanks Tammy!”Comments from a Basking Ridge homeowner, bath makeover, Guild Quality Customer Survey

Jessica Familia, Bookkeeper, IT and Marketing Coordinator

Jessie has been a vital member of JMC since 2005, ensuring smooth office operations and keeping all our technology—computers and laptops—up-to-date and ready for our team. Recently, she also took on the critical role of overseeing bookkeeping, adding to her diverse responsibilities. As a dedicated part of our customer service team, Jessie works closely with customers and project managers to ensure clear, consistent communication. She provides valuable support to every member of the JMC team, assisting with marketing, coordinating information flow, and liaising with both the crew and company leadership

“Everyone in the office makes you feel important, no matter how big or small, your project is important.  There is a lot of trust in this relationship.  A belief that the company is fair and doing what’s best for me, as the client.”    Comments from a Morris Plains homeowner, basement alteration, Guild Quality Customer Survey

"This is our second project with JMC. Both times the final results are better than we expected. Our new mudroom completely changed the way we use our house, 100% for the better." Comment from a Chatham homeowner, Guild Quality Survey

Donna Farley, Kitchen & Bath Designer 

Donna joined the JMC team in 2020 s one of our kitchen and bath designers.  She is a seasoned designer with extensive experience in creating functional and beautiful spaces with her clients, all the while keeping heir needs and esires at the forefront of her design process.  Making homes beautiful in a livable way!

"Phenomenal. Exceeded my expectations every step of the way. John and his team at JMC
are all about professionalism, process, and personality. They tell you what they're going to
do and it sounds too good to be true. Then they do it and it's better than you ever imagined…" Comment from a Hackettstown homeowner, 5 star Houzz Review

“I really have no suggestions for how JMC can improve.  They were so organized with how they completed the job and all the steps.”  Comments from a Florham Park homeowner, bath remodel, Guild Quality Survey 

JMC Field Crew Team Members

Rick Heddy, Lead Carpenter, Bath and Kitchen Mechanic

Rick grew up on a farm where he learned everything from milking a cow to plowing the fields. This is also where his love for craftsmanship was born. But his path to JMC wasn’t direct. He was always fascinated by the field of medicine, and that drove him to study pre-med. Though he greatly enjoyed the experience, nothing fulfilled him more than remodeling. Rick was reminded of that as he continued to pour himself into home improvements for the home he shared with his wife and three kids. He eventually went back to his roots and found himself at JMC over nine years ago.

Anthony Fiend, Sheetrock, Spackle, and Painter

If there’s anyone who lives for thrills and getting his heart racing, it’s Anthony. He lives for adventure, whether it be traveling to the mountains to rock climb or tearing down those mountains on his downhill mountain bike. If you ask him about skyblockquoteing, he’ll say, “Been there, done that.” When he decides to take a break and catch his breath, it won’t take long before he’s on the move again, but this time, bringing the energy to others. He’s a drummer for a band and loves performing with them. He’s been working at JMC for eight years as a sheetrock, spackle, and painter, and our team here is surprised he has time to come to work—and is still in one piece!

Tom Alexander, Lead Carpenter, Kitchen and Bath Mechanic

Nothing is more satisfying that the sound of 10 bowling pins falling in sync for a perfect strike: a sound that Tom, our general home improvement expert, is very familiar with. This bowling king has talents that extend far beyond the bowling alley, though. He’s an expert woodworker and has been perfecting his home improvement skills for the past 45 years (the past seven he’s spent with JMC). Above all, Tom is selfless and loves taking time out of his day to spend with his two children. If you need something fixed and are short on change, Tom is your guy. He’ll simply charge you a free meal and some conversation in exchange!

Eliot MacDougall, Carpenter/Lead Carpenter in Training

For Eliot, he’s grown up in a family that knows a thing or two about carpentry and remodeling. That’s because he’s the boss’ son! Currently in college, you can find Eliot hard at work studying design and mastering his craft. Each day he works with the aspiration of one day taking over the family business. His learning doesn’t stop outside business hours, though. He spends his time building in his barn, perfecting his skills, and enjoys being creative with other mediums. 

Gary Fuhl, Lead Carpenter, Kitchen and Bath Mechanic 

For our carpenter and bath and kitchen installer, Gary, being good isn’t good enough. He’s been working in the remodeling industry for four years and is constantly working hard to feed his tremendous desire to learn. He works hard in and out of business hours to master his skills and aspires to make strides in the industry. His desire for more doesn’t stop there. Gary loves spending his days outside of work collecting whatever treasure he may find.

Marco , Helper

We are thrilled to have yet another Marco to add to the JMC team! Marco is new to the construction world, but he is eager to learn and we love to teach!  On the weekends he loves to detail cars, attention to detail will only benefit him as he learns and progresses with us as a JMC team player!

"They exceeded my expectations with all the work. It was beyond what I expected. It was perfect." Comment from a Florham Park homeowner, Guild Quality Survey

All of the JMC office and field crews are employees of JMC and not sub-contractors.  We are very selective about whom we choose to employ, ensuring that they share our vision for quality work and respect of our clients.  Before anyone is hired, we go through an extensive interview process and background check.  This enables us to have complete control of our schedule, the quality of work performed in your home, and the outcome you will be most satisfied with.   We are proud of the longevity of our team and their work.   We do bring in specialty trades such as electricians and plumbers; however, they are people with whom we’ve worked for many years.  All of our partners are properly license and insured.